Where Do I Get A Claim Number?
Claim numbers are issued by the insurance company at the time you report the accident.
Just jot the number down and bring it in with you. We will take care of the rest.

If My Vehicle's Frame Is Damaged, Will It Be A Total Loss?
Not necessarily. Now days most vehicles are built using unibody construction. Our highly-skilled, certified technicians, with the aid of our state-of-the-art computer measuring system, will return your vehicle to original factory specifications. If it is determined that the frame is bent beyond repair, that section can simply be replaced.

Can You Match The Paint Color?
We have made major investments in our paint systems, technology, equipment and paint booths to ensure that we provide, not only an excellent match to your vehicle's color, but also a beautiful finish that is second to none.

How Long Will The Repairs To My Vehicle Take?
At the completion of the estimate, you’re advisor will give an estimate of the time it will take to complete the repairs to you’re vehcle.

How Will I Know When My Vehicle Is Completed?
We will notify you when your vehicle is ready to be picked up. Feel free to contact us during the repair process, if you have any questions or concerns.

Is There A Warranty On The Repairs to My Vehicle?
YES. We guarantee all our repairs with a LIFETIME WARRANTY!

How Can I Get A Rental Car?
If you need a rental car, we can have one waiting for you when you arrive. Check with your insurance company to find out if you have rental car coverage and if there are any specific limitations. Then give us a call to set an appointment and we will have a car waiting for you.

What Forms Of Payment Do You Accept?
Visa, Mastercard, cash and checks.

Can I Get A Ride Home When I Drop Of My Vehicle ?
Absolutely. We are happy to provide this service to you.

When Can I Wash My Vehicle ?
For the first 30 days you can wash your vehicle with cool water, mild soap and a soft cloth or sponge.
Be sure to wash it in the shade. DO NOT USE A COMMERCIAL CAR WASH! Also, avoid parking under trees. The sap and bird droppings can spot the new finish.
DO NOT WAX FOR 90 Days. The paint needs to cure and harden before you wax.

If you have any other questions, please give us a call.

WHITAKERS Auto Body & Paint - Auto Body Repair and Auto Painting, 2019 S Lamar, Austin, Texas TX 78704 Ph (512) 442-2235 , 15303 Pheasant Lane, Lakeway, Texas TX 78734 Ph (512) 266-2886 A great body shop with expert auto body repair, expert auto painting ,dent repair and superior hail damage repair. Meticulous auto body repair and auto trim is essential. Expert hail damage repair is also critical. Quality auto body repair requires meeting strict manufacturer specifications. At Whitakers Auto Body Repair and Paint of Austin, TX and Lakeway, Texas, you will get the kind of detailed care and superior service you would expect on all your auto body repair needs from simple dent repair to custom painting to hail damage to "paintless" dent repair. Our collision repair shops offer the best dent repair services. We still do the unmatched custom painting you want even for basic auto paint repair. Hail damage and dent repair are our specialties and our automobile painting, as well as our truck painting are second to none. Some auto repair shops and even auto body repair shops do not keep up with current standards and practices like we do at Whitakers Auto Body Repair and Paint. There are few precision dent and scratch repair specialists, who will treat your vehicle as it should be treated. So for auto body jobs of any type, for collision auto body repair and service, free auto body estimates and all of your car service repair and body shop needs, call us today at Whitakers Auto Body Repair and Paint, Austin, Texas and Lakeway Texas.