"I Can't Thank You Enough!"
by J.Stacker 

I have never felt comfortable dealing with car issues.
I have always felt I was being taken advantage of and lied to.
you’re guys were completely different.
I can't thank you enough for the courtesy and professionalism everyone showed.
Thank you!


"Great Customer Service & A Job Well Done!"
by shredhead1971

My vehicle wasn't an insurance claim, so I shopped several auto body shops before choosing Whitakers.
As far as estimates go, they were all fairly close, so the deciding factor for me was their great online reviews.
I have to say that I was not disappointed in the slightest. These guys actually get it.
Best customer service I can recall at any business! And that's what a customer wants; to be treated like you’re business is appreciated.
The manager, salesman, receptionist, even the guy doing the pin-striping were all great. They earned my future business and my referrals.
Thanks again and keep up the good work!

Pros: Friendly staff, fair estimate, great customer service!
Cons: None.
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"Without a doubt, Whitakers is the BEST bodyshop in town."
by zillman

I took my pick-up to three shops for an estimate on a dented front fender, and the lowest price I got was over $1300.00 and was told that it would take at least a week to repair.
I found Whitakers using an internet search and, based on their great reviews, I decided to give them a shot.
Suffice it to say, I was amazed.
Not only did I get an estimate of around $900.00, which was 400 less than the next cheapest, but when I asked how long the work would take, Steve's response was: "How does tomorrow sound?"
One of his employees even offered to drive me home....to Round Rock!!! This place is on S. Lamar for Pete's sake!
Then, when I went in to the shop the next day to get my truck, I am given about $40.00 back, because the total cost of the work came in less than the estimate!
Oh yeah, the work was absolutely top-notch. It looked perfect, and you could not tell the difference between the new fender and the rest of the truck.
In my opinion, Whitakers is the only name in town, and I am a customer for life.

Pros: Price, speed of repair, quality of work, professional staff, HONESTY
Cons: None


"Happy Customer-Thank YOU!"
by happyinaustin09

You folks painted and attached my new car mirror very quickly so that I could have it to go out of town. Also, you’re employees kindly added in a few small touches to make the little nicks and dents prettier.
That going above and beyond means so much more than just completing a job.
Thanks very much!
Everyone was great!

"Great Customer Service and a Job done Right"
by SMN442

Whitakers recently repaired my vehicle after a front end collision. The price of the repairs was consistent with previous experiences that I have had, if not actually a much better value than dealerships in the Austin area.
The job was done right the first time - no followups required.
The vehicle was ready as promised and the folks at Whitakers did a great job at cleaning the vehicle and having it ready to go.
I highly recommend this company to anyone who, like me, doesn't like auto repairs etc and wants a great experience from the run of the mill jobs.

Pros: Professional Folks - Job done right the first time!
Cons: None

"Outstanding!"
by llbows

You’re Lakeway shop manager, Alex Mendez, should be commended.
He is an outstanding example of courtesy and accommodation.
Alex went out of his way to assist me with my repair needs recently.
The car was repaired expertly and on time, but it was his willingness to go out of his way to help me that prompted me to write this.
Thank goodness there are still employees who prize craftsmanship and customer relations above profit.

Thank you Steve and Staff!
by brandylady

I wish to express my sincere gratitude to you all for the repair of my front bumper last week.
Steve; you left me speechless with you’re kind & charitable actoins in my time of need.
Thank you also to the young man that re-attached the bumper.
I am forever grateful.
It is comforting to know there are people like you all in the auto industry.
I live in the neighborhood and am proud to be you’re neighbor.
I will refer anyone who needs work done AND I have already told tons of people of you’re generosity!
Warmest regards,
Brandy C.

"Great service, good people"
by 98Prizm

I recently had a fender bender on the Lamar Bridge.
I was paying for the repairs myself, and after another collision shop wanted to charge me an arm and a leg for a new bumper assembly for my old 98 Prism.
I took it to Whitakers, where Carlos Davila was willing to work with me, saying they'd install the new bumper, if I got the parts.
I found a used bumper and bought some new headlights, and Carlos was a man of his word.
Whitakers installed the bumper and headlamps at a reasonable price, with no pressure for any service I didn't want.
The whole deal ended up costing me half the original estimate.
They did a great job, for the price they quoted me, and in the time they said they would.
Great service, good people.

"Thank You"
by larrybtxguy1

Thanks for you’re great customer service today.
I'm the guy with the Hyundai that had a sprung trunk latch and you fixed it by bending it back.
When I told my wife and our friends about it, they were impressed too.

"Friendly, Reassuring, Professional, Excellent Results"
by kathchandl

I wanted to take a moment to thank you for you’re kindness in helping me with my car.
I've come to really appreciate how difficult it is to leave over you’re most important and necessary possession to someone else.
After speaking with a number of other shops, it was really nice to havesomeone take the time to talk through all the steps with me.
You were so friendly and reassuring that I felt completely confident leaving my car in you’re more than capable hands.
Thank you again, so much!

"Professional and Efficient"
by txmview

All phases of the repair process were handled with unusual professionalism and efficiency.
Each employee did their job well, and my automobile was restored to its original condition.
They worked well with the car rental company, and the insurance company.
I would highly recommend this business, and it would be my first choice for an Auto Body and Paint shop should I need one again.

Pros: Excellent customer service, good communication, high quality work
Cons: None noted

"Fantastic customer service from start to finish"
by rbradsher

I recently elected to do business with you’re company for body work on my Ford Explorer.
I was extremely impressed with the service I received.
From beginning to end Matt and Alex were fantastic.
All questions were answered in a professional and courteous manner.
I have admittedly high standards when it comes to customer report and it is a rare occurrence that my standards are exceeded.
Referrals are the benchmark of any great business experience and I can assure you that I will refer people to you’re company.
Thank you for the pleasant experience.

WHITAKERS Auto Body & Paint - Auto Body Repair and Auto Painting, 2019 S Lamar, Austin, Texas TX 78704 Ph (512) 442-2235 , 15303 Pheasant Lane, Lakeway, Texas TX 78734 Ph (512) 266-2886 A great body shop with expert auto body repair, expert auto painting ,dent repair and superior hail damage repair. Meticulous auto body repair and auto trim is essential. Expert hail damage repair is also critical. Quality auto body repair requires meeting strict manufacturer specifications. At Whitakers Auto Body Repair and Paint of Austin, TX and Lakeway, Texas, you will get the kind of detailed care and superior service you would expect on all your auto body repair needs from simple dent repair to custom painting to hail damage to "paintless" dent repair. Our collision repair shops offer the best dent repair services. We still do the unmatched custom painting you want even for basic auto paint repair. Hail damage and dent repair are our specialties and our automobile painting, as well as our truck painting are second to none. Some auto repair shops and even auto body repair shops do not keep up with current standards and practices like we do at Whitakers Auto Body Repair and Paint. There are few precision dent and scratch repair specialists, who will treat your vehicle as it should be treated. So for auto body jobs of any type, for collision auto body repair and service, free auto body estimates and all of your car service repair and body shop needs, call us today at Whitakers Auto Body Repair and Paint, Austin, Texas and Lakeway Texas.